What can you do?

• Use domestic retail websites when possible – it will be more likely that you can sort out any problems.
• Do your research – check reviews before buying.
• Use credit cards – you have more chances of getting you money back.
• Pay only by using a secure payment service – Are they asking for a money transfer service or a wire transfer? Think twice!
• Pay only when connected to a secure internet connection – avoid using free or open public wifi.
• Pay only on a safe device – Keep your operating system and security software up to date.
• Beware of ads offering outrageous deals or miracle products – If it sounds too good to be true, it probably is!
• A pop-up ad stating you have won a prize? Think twice, you might just win malware.
• If the product doesn’t arrive, contact the seller. If there is no answer, contact your bank.